Tier 1 Verification: Get Started in Minutes
Requirements
Tier 1 verification requires only your Kenyan national ID number. There's no physical ID required. If you know your ID number, you're ready to go.
Verification Flow
Follow the steps below to complete Tier 1 verification. The entire process takes under 2 minutes.
When prompted during onboarding, answer the verification questionnaire and select Tier 1 Verification. You'll be redirected to SmileID, our identity verification partner, to complete the process.
Verify Your ID Number with SmileID
SmileID will ask you to enter your Kenyan national ID number. Fill out the short form and submit — you'll be redirected back to WireMe automatically once it's done.
SmileID is a trusted identity verification provider used across Africa. Your data is handled securely and not stored by WireMe.
Verification Results
SmileID typically processes results within 1–10 minutes. Once you're back in WireMe's onboarding flow, tap the refresh icon to check your verification status.
If your status hasn't updated after 10 minutes, try refreshing again before reaching out to support.
Verification Troubleshooting
Running into issues? Check our Verification Troubleshooting Guide for common problems and fixes, or contact support at support@wireme.io.